Amid the ongoing fiasco, reports emerged that the Bhavish Aggarwal-led OLA Electric had solved 99.1% of customer issues after the CCPA show cause notice of October 7, 2024. The CCPA notice was served as stand-up comic Kunal Kamra and Ola’s CEO had a public spat on X/Twitter over the EV scooter dumpyard at various service stations. The rude response not only triggered the irate users and netizens but also compelled the regulatory bodies into action. Ola even hired EY to streamline its processes and quick resolution of the tickets. So did it actually fix the long-pending customer issues?
When Kunal Kamra highlighted in his recent tweet about the remaining one percent, users started to reply to the comic with how this was even accomplished. Ola customers shared screenshots of how their former tickets were deleted without resolution and instead new tickets were created, questioning the integrity of the desi EV company. Sharing the same, Kamra asked, “Is this called a query-solving CCPA?” He further jibed,
If there is no complaint-register; there is no complaint!”
Is this called solving a query CCPA? https://t.co/ARKnzPuEeN— Kunal Kamra (@kunalkamra88) October 23, 2024
😂😂😂 https://t.co/RaaGqeJLZy— Kunal Kamra (@kunalkamra88) October 23, 2024
Breaking News – Youth Demands – Everyone who has successfully gotten an OLA EV serviced should be recruited under the Agni-Veer Scheme— Kunal Kamra (@kunalkamra88) October 23, 2024
In National interests 5000 OLA EV to be used for Surgical Strike on Pakistan…
Big victor for Indian Wealth & Job Creators
🚀 🚀 🚀— Kunal Kamra (@kunalkamra88) October 23, 2024
If there is no complaint register there’s no complaint… https://t.co/k6Ua47XxVu— Kunal Kamra (@kunalkamra88) October 23, 2024
99% consumer complaints solved means 99% bikes are moving?
Hard to believe, if you’re part of the 1% leave your story below… https://t.co/FmrgdGOyxs— Kunal Kamra (@kunalkamra88) October 22, 2024
Meanwhile, one netizen even dubbed Kunal Kamra as the de facto customer care head of Ola Electric, as irate users are directly tweeting their complaints to the standup comic. After the huge PR nightmare due to his puerile reactions to Kamra on October 6, the Ola boss is holding his jingoistic jibes and letting the RW trolls reply for him instead, which is a standard modus operandi of the new wave of nationalistic capitalists once confronted with criticism.
Nice befitting response by @bhash to @kunalkamra88 via you know who 🤡 https://t.co/aGepVJ5uk5 pic.twitter.com/eOVXivxTvF— Mohammed Zubair (@zoo_bear) October 23, 2024
OLA CEO is paying whole RW to counter Kunal Kamra.
Just take a look at these replies and you can easily find the reply ‘toolkit’.
Things would have been lot better if Bhavish had resolved customers’ issues instead of this cheap PR. pic.twitter.com/7PMpW7HUz1— Tarun Gautam (@TARUNspeakss) October 23, 2024
Kamra is now de facto customer care head of Ola scooters. All complaints are addressed to him directly. https://t.co/4g3CWZ5PXn— Vinay Aravind (@vinayaravind) October 23, 2024
See Also: Kunal Kamra Throws Shades At Bhavish Aggarwal For Hiring Bouncers At Ola Service Centres; ‘Such An Innovative Product’
See Also: Ola CEO Bhavish Aggarwal Gets Brutally Trolled By Netizens Over Online Spat With Kunal Kamra
See Also: Amid Combusting EV Vehicles Fiasco Ola Hires Agency That Is Under Fire For Toxic Work Environment
